Responsibilities
- Perform general clerical duties including photocopying, faxing, mailing, and filing.
- Perform data entry tasks with precision and efficiency.
- Manage phone systems and direct calls appropriately.
- Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy.
- Answer telephone and electronic enquiries and relay telephone calls and messages.
- Assist with office administrative tasks.
- Maintain and organize physical and digital files.
- Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations.
- Provide excellent customer support to clients and visitors.
- Demonstrate phone etiquette in all interactions.
- Schedule and confirm appointments and meetings of employer.
- Order office supplies and maintain inventory.
- Support various financial tasks using QuickBooks Online software.
- Various administration duties as required Schedule and confirm appointments.
- Answer electronic enquiries.
- Compile data, statistics and other information.
- Greet people and direct them to contacts or service areas.
- Set up and maintain manual and computerized information filing systems.
- Perform any other assign task.
Education and Employment requirements
- Completion of two-year college or other program for administrative assistants or secretaries and previous clerical experience is required.
Experience
At least 2 years of work experience in a similar role.
Additional information
Work conditions and physical capabilities.
- Fast-paced environment
- Work under pressure.
- Attention to detail.
Personal suitability
- Ability to multitask.
- Flexibility
- Organized
- Team player
- Accurate
- Client focus
- Reliability
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
Skills needed:
- Excellent customer service skills with the ability to provide support to clients and colleagues.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines.
- Proficient in using computerized s
- etiquette.
- Strong data entry skills and experience with Quickbooks Online.
- Familiarity with Word, Outlook and Excel.
- Ability to organize and maintain files, both physical and digital
- systems for data entry, file management, and email communication.
- Proficiency in phone systems and